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Customer Service Representative Full Time

Mr. Rooter Plumbing of Portland & Vancouver

This is a Contract position in Gladstone, OR posted January 29, 2021.

Job DescriptionMr. Rooter Plumbing of Portland & VancouverCustomer Service Representative: $14.75/hour – Full TimeMr. Rooter Plumbing is a full-service plumbing and drain cleaning company, located in Gladstone, Oregon – just off I-205. Join our team as a Customer Service Representative, where you’ll have the opportunity to thrive in a fast-paced and team-oriented environment.Job DescriptionWe’re recruiting for a full-time employee. Office hours are 7 days a week. The work schedule includes days and assigned evenings, with flexibility to cover occasional scheduled vacation time.QualificationsOutstanding customer service.Computer proficiency.Great attention to detail.Excellent attendance.Positive attitude & high energy. Our Customer Loyalty Team upholds our service philosophy to provide the highest level of customer service in the plumbing industry. Exemplifying our Code of Values, team members show respect and courtesy to all customers and employees.Specific Responsibilities:Receive incoming calls in a professional and courteous manner.Prioritize and coordinate the scheduling of services.Perform other administrative duties.Incentives/Benefits:Paid sick time/vacation.Paid holidays.Medical and dental benefits.401K with employer contribution.Performance incentives.If you’d like to explore the opportunity to join a great team, please submit your confidential resume and complete an employment application.Offers of employment are contingent upon a background check, and a full drug screen that includes marijuana.COVID-19 considerations:The safety of our team is our highest priority. This means individual work stations, practice of social distance, regular cleaning, masks and hand sanitizer. The customer service interaction for this position is by phone, not in person. Because of the nature of our business we have remained open during COVID and have maintained the same schedules, wages and benefits.  About Mr. Rooter Plumbing of Portland & VancouverAs a locally owned and operated company, Mr. Rooter Plumbing has been providing plumbing, drain cleaning and sewer repair and replacement services in the Portland Metro area for more than 22 years.Mr. Rooter has a Code of Values that guides how we do business.  Our focus is to provide the most professional services in the industry, while delivering an exceptional customer experience.  We strive to learn loyal employees by creating a positive work environment and being the #1 place to work.There’s a reason they call us Mr.®NoticeMr. Rooter LLC is the franchisor of the Mr. Rooter® franchised system. Each Mr. Rooter® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Rooter LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Rooter LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.*AcknowledgementI acknowledge that each independent Mr. Rooter® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Rooter LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Rooter LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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