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Report Developer – Senior Tableau

Les Schwab Warehouse Center, LLC Legal Entity

This is a Full-time position in Bend, OR posted December 1, 2020.

Job Description:Amazing opportunity with one of the Nation’s Largest Tire Retailers!Become a member of our Business Intelligence Team!We started in 1952 when Les Schwab bought one tire store in Central Oregon.

Since then, we have remained true to Les Schwab’s vision of World-class Customer Service and unsurpassed benefits and opportunity to our employees.

Today, we have over 400 locations including Retail Tire Stores, Distribution Center, Production, Transport, Equipment, and Headquarters.Reporting to the Business Intelligence Portfolio Manager, the Senior Tableau Report Developer plays a key role executing the end-to-end process of developing and maintaining reporting and data delivery solutions for stakeholders within portfolios and throughout the enterprise.

They must consult with end users to understand requirements; identify data sources and develop data structures; select an appropriate reporting and data delivery platform; build a variety of reports, visualizations and dashboards; and create maintenance plans for solutions and underlying data resources.

Report Developers collaborate with Predictive Data Analysts to understand insights to be delivered from reports and with Data Engineers and Architects to design enduring data structures and integrations to support their solutions.About the opportunityThe Senior Tableau Report Developer is a mid-level report development position for an individual with proven proficiency developing, supporting and administering to a wide variety of reporting and data services solutions to aid end users in making data-based business decisions.

They will be knowledgeable of available business data resources and will split their time between end user support, new report development, report enhancement and maintenance, and strategic quality assurance and governance of solutions.

In addition the Senior Tableau Report Developer will participate in stakeholder relationship development and reporting tool vendor discussions.This role is within the Business Intelligence Team at Les Schwab headquarters in Bend, OR.Primary responsibilities/functions you are responsible for:Operational SupportProvide 2nd tier support to employees who report incidents on BI solutions.React to automated incidents as needed to ensure the availability and performance of developed reports and dashboards.Solve Technical problems and complete root-cause analysis for incidents/problems identified in BI solutions.Develop and test fixes to defects identified in BI solutions.Follow change management processes to deploy patches / fixes to BI solutions.Create and maintain operational procedures and related documentation.BI Data Structure and Reporting/Data Service Solution DesignCollaborate with business systems analysts, data analysts, business stakeholders, and analytics practitioners to understand reporting and data service use cases and relevant downstream business and system processes.Collaborate with data stewards and data source managers to understand data definitions and business rules relevant to designing a data source and pipeline for the report or data service solution.Participate in business analysis activities to gather visualization and dashboard format and functional requirements.Translate business requirements into mock-ups / prototypes to collect feedback from intended users.Create technical specifications for reporting and data services solutions.Consider end-to-end Enterprise Architecture, Data Infrastructure, Master Data Business Rules, Analytics Strategies, and Security strategies when designing solutions.BI Data Structure and Reporting/Data Service Solution DevelopmentCollaborate with data stewards and data source managers to build data structures and data pipelines required for the report or data service solution.Maintain data work flows and query performanceDevelop and deploy BI reporting/visualization solutions.Follow a quality assurance framework to ensure the delivery of high quality reporting and data services solutions to stakeholdersImplement development best practices, version control and deployment strategies to ensure product quality, agility and recoverabilityImplement and test data access roles and permissions to ensure “least privileged” access to enterprise data and reduce the enterprise risk of data exposureParticipate in peer reviews of work items and user acceptance testing with focus on efficiency, performance and reusability .Create technical and user focused documentation.Train users on how to use solutions.Work in an agile DEVOPS team environment to deliver incremental improvements to reporting/visualization solutions within a dynamic learning organization.Reporting and Data Services Platform Quality and GovernanceAdminister end user reporting platforms including Tableau, Birst, Jasper, etc.

including system access, configuration settings, etc.Identify value-add enhancements to existing solutions.Manage solution enhancement/defect backlog lists and continuously deliver agreed upon improvements through design, development and testing.Ensure solutions are integrated with our operations functions via instrumentation and run-book procedures.Stakeholder Relationship and Vendor ManagementSupport Data Stewards to establish and enforce guidelines for data collection, integration and maintenance.Support Data Product Management in assessing and maintaining reporting and data services product solution value to Les Schwab.Collaborate with Information and Digital Services colleagues to understand and utilize Enterprise Data Platform Services and Data resources from across Portfolios.Collect administration data and analyze reporting and data services platform usage.Contribute to tool / platform upgrade, enhancement and strategy discussions.Minimum Education & Skills Required:Bachelor’s degree (BS or BA) in STEM related discipline with major in Computer Science, Mathematics, Information Management or equivalent disciplines or equivalent experience with appropriate time-in-roleAt least four years of hands-on experience with design and development of enterprise reporting solutions using visualization technologies, such as Birst, Tableau or Jasper.

Actual experience with these tools in use at Les Schwab is a plus.Experience with applied statistics, analytics, data science, AWS services including S3, or cloud based data warehouses is a plus.Required Technical Skills/Knowledge:Ability to interview business users to derive use case details and translate business process needs into reporting and data services requirements.Proficiency in building intuitive, easy to use dashboards/reports that meet business user requirements.Proficiency in building many types of graphical visualizations such as probability density graphs, area, line and bar graphs, multidimensional graphs, heat maps, network diagrams, etc.

and understanding of usability considerations for each type of visualization.Familiarity with enterprise-wide production solutions and change managementAbility to express technical concepts in terms that are understandable to both technical and non-technical audiences, in verbal and written form.Demonstrated aptitude for administering/supporting report solutions and troubleshooting capability.Foundational SQL skills to develop complex queries.Experience using Tableau to create visualizations, presentations and design experimentsStatistical processing experienceExperience with Data Analysis techniques for testing and troubleshooting.Foundational knowledge of ETL processes.Experience producing written documentation such as data dictionaries, data catalogues, and integration data maps.Experience using solution delivery collaboration software such as Service Now, Jira, TFS, or similar.General Knowledge and Abilities:Analytical Skills: Strong analytical, conceptual and problem-solving abilitiesCommunication: Ability to communicate technical and non-technical information clearly and professionally (both verbally and in writing) while ensuring that the quality and content of the message are relevant to the circumstances; ability to be an active-listener; the ability to draft, proofread, and send written communications effectively; the ability and willingness to carefully listen to others by asking appropriate questions and avoiding interruptionsConfidentiality: Ability to work confidently, effectively and with discretion with all staff levelsFlexibility: Willingness to work in an ever-changing environment with the ability to positively adapt to organizational, process, and technology changesInitiative: Ability to work effectively independently with proven ability to execute high complexity and diversity of work assignmentsMultitasking: The ability to perform two or more tasks simultaneously or to shift back and forth between two or more activities or sources of information without difficultyOrganization: Ability to manage work assignments through prioritization, paying attention to detail, and optimal time managementService Excellence: Exhibit the willingness to be stakeholder-focused by anticipating and understanding stakeholders’ needs; collaborate with them to reach a suitable solution; then consistently meet and deliver on those expectationsTeamwork: The ability to establish and maintain rapport, interact comfortably, and work well with coworkers.

This includes cooperating, being supportive of others, willingly helping others, considering others’ ideas and opinions, sharing information, giving proper credit, and fulfilling team responsibilitiesLes Schwab Tire Centers© is an equal opportunity employer.

We do not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, disability, ethnicity, marital status, veteran status or any other legally protected status.

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