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City County Insurance Services: Property Liability Claims Consultant I

City County Insurance Services

This is a Full-time position in City Of Salem, OR posted October 14, 2021.

JOBCIS IS RECRUITING FOR A PROPERTY LIABILITY CLAIMS CONSULTANT ILocation: Wilsonville (combination of remote and home office)Recruitment closes October 31, 2021 (noon)Recruitment Salary Range: ($61,268 $66,425)Are you interested in making a difference?CIS(Citycounty Insurance Services)is a Public Entity risk sharing pool that helps Oregon’s cities and counties effectively manage their Law Enforcement, Employment Liability, General Liability, Auto Liability and Property risk so that they can provide crucial services to Oregonians.

We offer a wide range of coverage and services that are tailored to best serve our members.One way we do this is by having a Property Liability Claims Team that works hard to achieve the best results for our member employers.Why is CIS a great place to work?You make a difference for local communities and the people who serve our citizens.Our members respect and appreciate what we do for them.You will work on cutting edge Federal and State law legal issuesYour coworkers are talented, friendly, enthusiastic, and professional.Our wages and benefits are highly competitive, including free parking.We offer PERS (Oregon Public Employees Retirement System) retirement.We encourage growth through training as well as generous personal and professional development opportunities.For more information about CIS, please visithttp://www.Cisoregon.OrgCan you picture yourself in the position?Responsible for the investigation, evaluation, and resolution of all aspects of claims of police and jail liability, employment liability, auto liability, land use claims, defamation claims, bodily injury including death claims, personal injury claims and other types of public entity liability and first party and 3rd party property claims.

This involves telephone and in person contact with claimants, witnesses, and customers/members.Initially, depending on experience and training, the job will primarily focus on auto liability, general liability and 1st and 3rd party property claims.

As experience and training allow, police, jail liability and employment liability claims will be introduced.Investigate and handle multi-line claims that are unique to City and County Governments.Respond to questions for CIS clients and agents relating to claims and procedures.

Inspect damaged vehicles and property.

Determine the value of each claim.

Negotiate settlements with attorneys on injury claims for their clients.

Help attorneys plan the defense of files in litigation.To ensure all Tort Claim Notices are fairly and accurately evaluated from the initial report to the final disposition.

To provide the most prompt and equitable settlement of losses at the highest technical and service performance level.Claim Complexity: Primarily 1st and 3rd party property and bodily injury liability claimsI AM INTERESTED; WHAT DO I DO NEXT?To access our Careers page, and the link to our online application system (governmentjobs.Com), please go to: https://www.Cisoregon.Org/About/CareerOpportunitiesYou must apply using our online application system (governmentjobs.Com) to be considered for employment with CIS.EXAMPLE OF DUTIESEssential competencies of this job are described under the headings below.

They may be subject to change at any time.

The omission of specific statements of duties, does not exclude them from the position, if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and may be changed by the employer at any time.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, providing that an accommodation(s) does not create an undue hardship for the employer, remove an essential job function, and/or, create a direct safety threat to the individual, or others.GENERAL POSITION SUMMARY:Responsible for the investigation, evaluation, and resolution of all aspects of claims of police and jail liability, employment liability, auto liability, land use claims, defamation claims, bodily injury including death claims, personal injury claims and other types of public entity liability and first party and 3rd party property claims.

This involves telephone and in person contact with claimants, witnesses, and customers/members.Initially, depending on experience and training, the job will primarily focus on auto liability, general liability and 1st and 3rd party property claims.

As experience and training allow, police, jail liability and employment liability claims will be introduced.Investigate and handle multi-line claims that are unique to City and County Governments.Respond to questions for CIS clients and agents relating to claims and procedures.

Inspect damaged vehicles and property.

Determine the value of each claim.

Negotiate settlements with attorneys on injury claims for their clients.

Help attorneys plan the defense of files in litigation.To ensure all Tort Claim Notices are fairly and accurately evaluated from the initial report to the final disposition.

To provide the most prompt and equitable settlement of losses at the highest technical and service performance level.Claim Complexity: Primarily 3rd party property and liability claims involving substantial damage exposure and complex litigation.ESSENTIAL FUNCTIONS:Temporary modifications to provide reasonable accommodations, or transitional work assignments, do not waive any of the essential functions for this position.Driver LicenseThe ability to drive is an essential job function, and it is related to a business purpose.The following information may not be all-inclusive:The newly assigned claims include first party and third-party general liability claims involving Auto, Auto Liability, Bodily Injury, Law Enforcement & Corrections Liability, Employment Liability, Business, Business Interruption, Litigation, Contents, Structure, Property Damage, Loss of Use, Additional Living Expense, Restitution and Subrogation.

The claims consultant adjusts claims both inside and outside of the office; most of the work is performed at the assigned CIS office.

These losses may occur in any part of the State of Oregon, and rarely outside of the region.The Consultant receives newly assigned claims and typically manages the claim to the conclusion.

Special assignments may include the use of an Independent Adjuster, and/or outside or inside Attorney-assigned cases.

The Consultant will investigate all claims thoroughly and make determinations of Coverage, Liability and Damages.

Contact is required within 24-hours on all claims, for all parties involved.

During the course of adjustment, collection of documents, reports, statements, and bills must support any claims payments made.

Evaluations of liability involving comparative negligence must be decided upon prior to any the amount of compensation made.When new lawsuits are assigned, the Consultant works with the assigned defense attorney to bring about a resolution of the claim litigation.The Consultant, when authorized by the Claims Manager, will assume the role of assigning new losses to the unit members and assist them as needed.Prepare reserve calculation sheets for all bodily injury claims.Take statements from witnesses, claimants, and customers/members.Review and evaluate employment records, police reports, medical records, property repair estimates, auto repair estimates and other documents.Compose correspondence to witnesses, attorneys, claimants, and customers/members.Summarize statements and evaluations in type written form.Negotiate settlements and discuss liability of claims with claimants and attorneys.Attend settlement conferences and mediations.Attend City Council Meetings or meet with customers/members to discuss claim evaluations, coverage, and settlement.Investigate claims that are assigned by the Claims Manager.

This can be done by phone or in person.

.Set-up claims on the computer and write file notes.Answer questions and process new claims from agents and claimants.Photograph damaged vehicles and scenes of accidents.

Make diagrams of accident scenes.

Photograph damage to buildings and other items.Write up the results of the investigations and report to the claims manager and our attorneys.

Prepare correspondence to attorneys, adjusters, clients, and claimants.Diary files and review on a regular basis.Answer and respond to emails from clients, agents, body shops, attorneys, and other adjusters.Prepare excess reports that meet reporting requirements, for Manager’s review, reports will be submitted to our partner excess carriers.Prepare Claim Summary Reports for claims that meet injury or damage triggers.Authorize and request checks to clients, claimants, attorneys, body shops and other vendors.Handle salvage and refer subrogation claims to subrogation specialist when appropriate.Draft closing document to member, indicating claim decision and status.Working with Pre-loss in the prevention of employment claimsEDUCATION, CERTIFICATION, CERTIFICATES, KNOWLEDGE & EXPERIENCE:Education and experience requirements listed are minimum standards.

Other equivalent combinations of education, certifications, training, and experience may be considered.Education: Bachelor’s degreeKnowledge:Must have basic knowledge of insurance coverage concepts; legal liability principles, basic math skills; excellent analytical and interpersonal skills; basic computer and telephone skills, and the ability to prioritize work and perform in a stressful environment.

The position also requires flexibility and resourcefulness.Specialized courses/experience that are helpful:Auto IICarXactimate TrainingBody shop experienceMedical terminologyLawProperty values and appraisalsClaims investigationClaims negotiationConflict resolutionCertificates: None.Certifications: None.Licenses: Valid driver’s license; employee must maintain a safe driving record while employed with CIS.

Experience: 1-2 years of experienceSPE

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