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JR0175438 – Customer Program Manager


This is a Full-time position in Hillsboro, OR posted August 20, 2021.

Job ID: JR0175438 Job Category: Engineering Management Primary Location: Hillsboro, OR US Other Locations: US, Arizona, Phoenix;US, California, Folsom;US, California, Santa ClaraJob Type: Experienced Hire Customer Program Manager Job DescriptionIn the IP Engineering Group (IPG), our vision is to build leadership IPs that power Intel’s and our customers’ winning products.

We are on an exciting journey to transform IP at Intel.

Intel’s ability to achieve product leadership starts with the innovations created by this world class team of engineers and technologists.Our customer management team is part of the IPG Technologists Office.

In this role you would be be working directly with our product partners in client, server, graphics, FPGA’s, etc.

to ensure that their needs are understood and we are providing them with the necessary IP to build leadership products.

The customer manager (CM) is the face of IPG and we are always representing IPG leadership and our organization.

We play a pivotal role in managing the IP deliveries to our product partners, including:
– Managing a complex IP portfolio from architectural definition through IP execution
– Acting as the single point of contact in driving both internal and external stakeholder alignment
– Working across multiple disciplines to drive technical resolution and direction for IP teams
– Escalation management between IP teams and external stakeholders
– Executive level communication on critical IPG updates across Intel’s product portfolio
– Management of customer contracts
– Prepare and participate IPG level management reviews with our partnersThe ideal candidate should posses the following skills:
– Experience in SOC flow leading to PRQ (Design, Validation, SD, AMS, Post-Si etc.)
– Experience in Soft-IP, Hard-IP flow including FPGA/Emulation
– Experience in Post-Silicon validation aspects for IPs and SOC will be an added advantage
– Strong skill of stakeholder management
– Extremely skilled negotiator in difficult situations
– Strong written and verbal communication skills
– Highly motivated and collaborative leader
– Decisive decision maker
– Ability to coordinate across multiple disciplines to drive issue resolution
– Strong technical backgroundQualificationsYou must possess the below minimum qualifications to be initially considered for this position.

Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.Minimum RequirementsCandidate must have a Bachelor’s degree in Engineering and 9+ years’ experience in program management or related field
– OR
– a Master’s degree in Engineering and 6+ years’ experience in program management or related field with:Experience with prior successful silicon development experience either in a similar complex technical program management role, in a silicon development engineering manager/technical lead role or possibly in a related engineering field (such as SOC DA or Application Engineer), providing that the role and responsibilities allowed for deep exposure to SOC or IP development life cycle (PLC), design integration and challenges.Working cross-site/geo teams with a proven track record of meeting project commitmentsDemonstrated problem solving with creativity and out-of-the-box thinkingManaging project schedule, risk management, and change control processesExcellent communication, negotiating and stakeholder management skills.

Experience presenting to Senior ManagementSelf-driven with strong sense of ownership in a matrix environment.Preferred Qualifications:Experience managing internal and external customersInside this Business GroupIP Engineering Group’s (IPG) vision Build IPs that power Intel’s leadership products and power our customer’s silicon.

We want to attract & retain talent who get joy in building high quality IP and share our core belief that IP is fundamental to transforming Intel’s silicon design process.

IPG’s guiding principles will be ensuring Quality (Zero Bugs), Customer Obsession (Delight our Customers) and structured Problem Solving.

We are a fearless organization transforming IP development.Other LocationsUS, Arizona, Phoenix;US, California, Folsom;US, California, Santa ClaraPosting StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

USExperienced HireJR0175438HillsboroIP Engineering Group (IPG)

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